FAQ'S
IS THE FACILITY OPEN 24/7?
Yes, Any day and any time of the year!
DO YOU HAVE ANY CONTRACTS?
Nope! All of our memberships are month to month!
IS THERE ANY ANNUAL FEES?
No! We do not charge any fees, nor do we have any hidden fees!
HOW DO I CANCEL MY MEMBERSHIP?
Submit a contact form at the top of the page. Please cancel 3 days prior to your next charge date to Insure it is canceled.
IS THERE A CANCELLATION FEE?
No!
IS THERE A FEE TO START MY MEMBERSHIP BACK UP?
No, never!
DO YOU OFFER DAYCARE?
No
HOW DO I SIGN UP?
You can sign up online from our website or come into one of our facilities, Our staff will be glad to help you!
HOW DO I GAIN ACCESS TO THE FACILITY 24/7?
All members are Fingerprinted at one of our locations for access 24/7.
DO I HAVE ACCESS TO ALL PERFORMANCE FITNESS LOCATIONS?
Yes, there is no additional charge!
WHERE DO I FIND MY ATTENDANCE AND PAYMENT HISTORY?
You can login to your online account to get these reports.
Attendance: Reports - Visits
Payments: Profile - Recent Activity
DO YOU HAVE MASSAGE BEDS?
Yes, they are open 24/7!
DO YOU HAVE TANNING BEDS?
Yes, they are open 24/7!
DO YOU HAVE SAUNAS?
Yes, they are dry saunas! Open 24/7!
CAN I BUY A DAY PASS?
Yes, Day passes can be purchased from our website on the top page.
IS THERE BUDDY PASSES?
No, everyone must have a membership or a day pass.
DO YOU ACCEPT INSURANCE PROGRAMS?
Yes, we accept Silver Sneakers, Silver & Fit, and Healthy contributions. Call your insurance provider to see if you qualify!
WHAT TIME IS YOUR STAFF AT THE FACILITY?
We are staffed Mon-Thurs: 9am - 8pm, Friday: 9am-6pm, Sat: 8am - 12pm, Sunday: Not staffed
HOW DO I UPDATE MY NEW CREDIT CARD?
Login to your online account
Profile - My Credit Cards - Add New Credit Card - Make Default Card
HOW DO I RENEW MY ACCOUNT?
Login to your online account
Click on Renew Membership
or come see us at the front desk